Network Connectivity Incident related to maintenance performed
Monitoring - Connectivity has been restored to all services.

Please contact vps@irontree.co.za if you are still experiencing any connection issues.
Feb 02, 2025 - 06:32 CAT
Update - We are actively working on resolving network connectivity.
Feb 02, 2025 - 01:50 CAT
Update - We will be performing additional troubleshooting and maintenance on some components.

If you experience any connectivity issues, please contact vps@irontree.co.za for any assistance.

We apologize for any inconvenience caused and appreciate your patience.
Feb 01, 2025 - 17:56 CAT
Update - We will be performing additional troubleshooting and maintenance on some components that are not functioning as intended.

Brief periods of connectivity interruptions may occur during this period.

Please contact vps@irontree.co.za if your systems have any connectivity issues.
Jan 29, 2025 - 16:44 CAT
Update - We have identified what may be causing the intermittent connectivity issues.

A fix has been implemented, however we are still looking into the potential cause and more fixes may be implemented if required.

Please contact vps@irontree.co.za if you are still experiencing issues?
Jan 27, 2025 - 15:30 CAT
Update - We are aware of the network connectivity issue some clients are experiencing and are actively working to resolve it. Our team is focused on restoring services and identifying a permanent solution.

We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience caused and appreciate your patience.
Jan 27, 2025 - 11:46 CAT
Identified - We have identified an issue where some clients vm's have had internet connectivity issues after the core change over.

Please verify that your system's are online and functional.

If not, please contact vps@irontree.co.za to assist with resolving this for you.
Jan 26, 2025 - 10:07 CAT
Uptime over the past 90 days. View historical uptime.
IronTree HostIT (Hosting) Operational
90 days ago
99.8 % uptime
Today
Backup and Protect Operational
90 days ago
99.85 % uptime
Today
IronTree SecureIT Web Console Operational
90 days ago
100.0 % uptime
Today
IronTree SecureIT Backup Storage ? Operational
90 days ago
99.7 % uptime
Today
IronTree Cloud Vault S3 Operational
90 days ago
99.86 % uptime
Today
IronTree RecoverIT (Disaster Recovery) Operational
90 days ago
99.91 % uptime
Today
IronTree Redstor Backup Operational
90 days ago
99.89 % uptime
Today
IronTree Website Operational
90 days ago
100.0 % uptime
Today
IronTree Everfiles Operational
90 days ago
99.47 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 6, 2025

No incidents reported today.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
S3 Web console Reboot
Completed - The scheduled maintenance has been completed.
Feb 3, 08:30 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:30 CAT
Scheduled - We will be rebooting our S3 web interface.

S3 operations will not be affected during this period.
Jan 31, 10:02 CAT
Feb 2, 2025

Unresolved incident: Network Connectivity Incident related to maintenance performed.

Feb 1, 2025
Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025
Jan 28, 2025

No incidents reported.

Jan 27, 2025
Jan 26, 2025
Disaster Recovery Web Console
Resolved - The incident has been resolved and the console is online.
Jan 26, 21:10 CAT
Investigating - We are currently investigating an outage to the web console of our DR system.
Jan 26, 15:37 CAT
Jan 25, 2025
Network Infrastructure Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 04:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:00 CAT
Scheduled - We will be undergoing scheduled maintenance on our network infrastructure to enhance performance and stability.

During this period, we will be implementing improvements enhance overall performance and system stability on our core switches. While we aim to minimize disruption, some customers may experience intermittent downtime throughout the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure a smoother and more efficient experience in the future.

If you have any questions or concerns, please feel free to reach out to our support team.
Jan 22, 10:13 CAT
Jan 24, 2025
Jan 23, 2025

No incidents reported.

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