Remote Desktop Connection Issues
Identified - We are aware of issues with RDP Sessions dropping and new connections not establishing. This is due Microsoft's September Cumulative Updates. Should you experience any issues with your Remote Desktop Connections, please reach out to our Support Team or log a request by emailing vps@irontree.co.za For a full breakdown of the root cause and solution, please reference the following article: https://www.bleepingcomputer.com/news/microsoft/september-windows-server-updates-break-remote-desktop-services/
Sep 11, 2026 - 10:13 CAT
Uptime over the past 90 days. View historical uptime.
Hosting Services Operational
IronTree VPC Hosting Operational
IronTree VPS Hosting Operational
Backup and Protect Operational
IronTree Backup Web Console Operational
IronTree Backup Storage Operational
Disaster Recovery Operational
IronTree Disaster Recovery Web Console Operational
IronTree Disaster Recovery Storage Operational
IronTree Cloud Vault Object Storage Operational
IronTree EverFiles Operational
Internet Connectivity Operational
Internet Connectivity (BGP 1) Operational
Internet Connectivity (BGP 2) Operational
Internet Connectivity (DIA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

Unavailability of VPN Management Service
Resolved - The issue affecting the Management Service has been fully resolved. All systems are now operating normally, and we will continue to monitor to ensure stability.

A write up will be available in the next 48 hours upon request.
Sep 15, 13:30 CAT
Identified - We are currently investigating reports of an issue affecting our Netbird VPN Management Service. Our team is working to determine the root cause and will provide an update as soon as more information is available. Existing connected sessions should still work but new connections might have trouble connecting. If you are experiencing any issues with your VPN Connection, please log a ticket by emailing vps@irontree.co.za
Sep 15, 11:05 CAT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Unresolved incident: Remote Desktop Connection Issues.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Intermittent Issues with Backup Email Notifications
Resolved - We have identified the issue and applied the fix. We are continuing to monitor for any issues. For any further issues and or queries, please email Techsupport@irontree.co.za
Sep 7, 09:02 CAT
Investigating - We are currently experiencing intermittent issues with Backup Email Notifications. As a result, some backup success and failure notifications may be delayed or not delivered.

Please Note: This issue affects email notifications only and does not necessarily indicate a problem with your backups.
To verify the status of your backups, please log in to the backup management portal and review the backup status directly.
Login Page: loveyourdata.za.irontree.cloud

We are actively investigating the issue and will provide updates as soon as more information becomes available.
We apologize for any inconvenience and appreciate your patience.
Sep 3, 13:06 CAT

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Sep 2, 2026

No incidents reported.

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