All Systems Operational
Uptime over the past 90 days. View historical uptime.
IronTree HostIT (Hosting) Operational
90 days ago
99.95 % uptime
Today
Backup and Protect Operational
90 days ago
99.97 % uptime
Today
IronTree SecureIT Web Console Operational
90 days ago
100.0 % uptime
Today
IronTree SecureIT Backup Storage ? Operational
90 days ago
99.95 % uptime
Today
IronTree Cloud Vault S3 Operational
90 days ago
99.95 % uptime
Today
IronTree RecoverIT (Disaster Recovery) Operational
90 days ago
99.93 % uptime
Today
IronTree Redstor Backup Operational
90 days ago
99.99 % uptime
Today
IronTree Website Operational
90 days ago
100.0 % uptime
Today
IronTree Everfiles Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
IronTree Infrastructure Outage
Resolved - We are currently satisfied that this issue is set to resolved. We will upload the incident report once completed.

We apologise for any interruption this caused to your business.
Nov 20, 11:36 CAT
Monitoring - We have temporarily resolved this issue and monitoring systems that are coming online.
Nov 20, 11:12 CAT
Identified - We are still investigating, however technicians have identified an issue and they are busy working on fixing it.
Nov 20, 11:02 CAT
Update - We have deployed technicians to the Data Center to investigate.

This is a Data Center related issue and we will try get systems up as soon as possible.
Nov 20, 10:19 CAT
Investigating - We are currently experiencing an outage affecting connectivity to our Infrastructure. Our team is actively investigating the issue and working to restore services as quickly as possible.

We apologise for any inconvenience caused.

Please reach out to our Support Team vps@irontree.co.za for any questions.
Nov 20, 10:12 CAT
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
IronTree SecureIT (Backup & Protect)
Completed - The scheduled maintenance has been completed.
Nov 14, 20:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 11:30 CAT
Scheduled - Maintenance details: IronTree SecureIT(https://loveyourdata.za.irontree.cloud/) Update to the Acronis Cyber Infrastructure cluster to the next version.
Maintenance total duration: 10h
Affected by maintenance: No service interruption is expected. However, some storage-related operations may be delayed during the update
Nov 14, 11:21 CAT
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Partial Internet Outage
Resolved - The upstream line has remained stable and operational.
Nov 12, 10:39 CAT
Monitoring - The issue has been fixed by our upstream provider. We are currently monitoring over night to ensure all is stable.

We have requested an incident report. This may take up to 2 weeks.

Please request the report from vps@irontree.co.za, so that when it is available, we can send it out.
Nov 11, 18:40 CAT
Update - Changes have been made by our upstream provider and they would like to test this at 18:00 tonight. This may involve some international traffic to fail for our clients during this window.

Expected timeline: 2 hours
Expected effect: Partial network routing outage affecting international traffic
Nov 11, 13:04 CAT
Update - We will be working with our upstream provider on resolving this at 17:00pm tonight.

The faulty line needs to be enabled for the testing which will cause some international traffic outages on the clients that route via this upstream.

The troubleshooting is scheduled to run for up to 2 hours
Nov 9, 16:56 CAT
Update - We will be working with our upstream provider on resolving this at 18:00pm tonight.

The faulty line needs to be enabled for the testing which will cause some international traffic outages on the clients that route via this upstream.

The troubleshooting is scheduled to run for up to 2 hours
Nov 8, 15:18 CAT
Update - Unfortunately, the upstreams changes didn't work and we have revert until additional changes are done.
Nov 8, 11:38 CAT
Update - We have will be performing urgent maintenance to test the fix done by our upstream provider. This may affect clients connecting to their servers. If this is the case, we will revert the changes as soon as possible.
Nov 8, 11:26 CAT
Identified - We have identified the issue relating to international routing from one of our upstream providers. We are troubleshooting with the provider.
Nov 7, 11:45 CAT
Update - We are continuing to investigate this issue.
Nov 7, 11:06 CAT
Investigating - We are currently investigating a partial internet outage.
Nov 7, 05:34 CAT
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024
Nov 8, 2024
Acronis Storage Certificate Update
Completed - The scheduled maintenance has been completed.
Nov 8, 16:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 15:00 CAT
Scheduled - We will be updating our Acronis storage certificates in order for backups to function after an Acronis cert update.
Expected downtime: Up to 15 minutes where backup and restore operations may not function
Nov 8, 11:47 CAT
Nov 7, 2024
Partial Internet Outage
Resolved - We are currently investigating a partial internet line outage affecting inbound traffic on one of our upstream providers.
Nov 7, 01:00 CAT
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